ZenDesk .: BatchBook FAQs

What is Zendesk?
Zendesk is a professional-grade help desk system. In general, a help desk is where your end-users...

How can I learn more about Zendesk?
You can learn more about Zendesk by visiting their website, taking a tour of the product, or...

How do I create a Zendesk account?
You can create a Zendesk account on their sign-up page.

How do I add Zendesk to my BatchBook account?
First, you need to create a Zendesk account. When you are ready to integrate your account, go to...

Could I have an overview of the Zendesk Integration?
Once you have added Zendesk to your BatchBook account, your BatchBook account will...

Does BatchBook provide help desk ticket tracking?
BatchBook provides help desk ticket tracking through integration with Zendesk, a help desk...

What happens when a new contact is created in Zendesk?
BatchBook does not pull in Zendesk contacts, only tickets. If you want the tickets to show...